Terms & Conditions

 

By purchasing artwork or engaging in any transactions on this website or through Tami Oliveira, you agree to the following terms and conditions.

1. Sales Policies

Refunds, Returns, and Cancellations

  • Original Artwork: All sales of original paintings are final. Refunds or returns are only available if the artwork arrives damaged or defective. If you receive a damaged item, please contact us within 7 days of delivery with photos of the damage for review.

  • Prints: Prints are fulfilled by a third-party provider (Printful). Refunds or replacements for prints are offered only if the product arrives damaged, defective, or incorrect. Contact us within 7 days of delivery with supporting photos to initiate a claim.

  • Order Cancellations:

    • Cancellations for original paintings can be requested within 24 hours of purchase.

    • Print orders cannot be canceled after fulfillment has started.

Color and Texture Disclaimer

Slight variations in color and texture may occur between the artwork or print and the images displayed on your screen. I strive to represent my artwork as accurately as possible, but screen settings and print processes may cause minor differences.

2. Copyright and Reproduction Rights

When you purchase original canvas paintings or prints from Tami Oliveira, you are acquiring the physical artwork. However, please note the following about copyright:

Copyright Ownership

As the creator of the artwork, I retain full copyright over all original works. This means you own the physical piece, but the copyright — including reproduction rights — remains with me.

Use of Prints and Digital Reproductions

If you purchase prints fulfilled by Printful, these are for personal use only. You may display them in your home, gift them, or use them for personal projects. However, you may not reproduce, sell, or use the images for commercial purposes without obtaining prior written consent from me.

Protecting Artwork

To protect digital representations of my artwork, I may include watermarks or disclaimers online. These measures help prevent unauthorized use of my purchased prints or artworks.

Unauthorized reproduction or use of the artwork is prohibited and may result in legal action.

Licensing and Commercial Use

For those interested in licensing artwork or using it for commercial purposes, please reach out to discuss options for proper licensing agreements at Tami Oliveira - Contact Us.

2. Commission Agreements

I welcome inquiries for custom artwork. Commissions are subject to the following terms:

  • Contracts: A written agreement will be provided outlining the scope of the project, pricing, payment terms, and timelines. This agreement must be signed by both parties before work begins.

  • Deposit: A non-refundable deposit of 50% is required upfront to secure your commission.

  • Final Payment: The remaining balance is due before the artwork is shipped or delivered.

  • Changes and Approvals: Clients will have the opportunity to review the work at specific stages. Minor revisions are included, but significant changes may incur additional fees.

  • Refunds: Deposits are non-refundable. Refunds for completed commissions are not available unless the work is defective or does not meet the terms outlined in the contract.

3. Consumer Law Compliance

Australian Consumer Law (ACL)

I comply with all applicable provisions of the Australian Consumer Law (ACL), which protects consumers by ensuring that:

  • Products are described accurately and meet the descriptions provided on this website.

  • Refunds or replacements are available for defective or damaged goods.

  • Clear and transparent pricing is provided, with no hidden fees.

If you believe you have received a product that does not comply with these standards, please contact me at [Your Contact Email].

4. Contact Information

For any questions or concerns about these Terms & Conditions, please contact: Tami Oliveira - Contact Us